Terms & Conditions

Thank you for ordering from AdvertCharger.

There are some important things you need to know about your recent order. Please take the time to read the information below to ensure that your order is delivered promptly.

 
ORDER CONFIRMATION

We may contact you shortly after your order has been received to confirm your payment and delivery details. If you would prefer to contact us at sales@advertcharger.com

 

VERIFICATION

Advertcharger.com takes privacy and security extremely seriously. All aspects of on-line retail receive constant attention from those trying to order products with other people's credit cards without their permission, so as a result all orders must proceed through a stringent verification process before shipment, this helps us to protect both you and us from credit card fraud, we hope that you understand.

This will include checks with your credit card company or payment service provider to confirm that the information you provided us with when you ordered is correct and checks to confirm that you are who you say you are. We may request further proof of address and/or proof of identity from you.

 

Your order will not be processed until the verification process is complete to our satisfaction, however we will ensure that you are kept up to date throughout and please feel free to contact us at any time regarding your order progress. AdvertCharger.com reserves the right to cancel an order at any time.

Your order through our site in legal terms is considered an ‘offer to treat’ and it is not accepted by us and converted into a contract between us until the item has shipped.

 

PAYMENT

All payments through this website are taken in US Dollars (USD). Other currencies are shown for reference purposes only and payments made in these currencies do not include any international conversion fees that may be applied by your bank.

We use PayPal to process credit card transactions, these large international credit card processors are safe and reliable intermediaries between us so you know that the transaction will be safe and efficiently handled. We do not store your credit card details, in fact we never even see them.

 

DELIVERY

Once we have verified the information provided at checkout your order will be forwarded to our warehouse for fulfillment. When your package has shipped you will be emailed a link for order tracking, and estimated time of arrival.

 

Once the item is within the courier network you will need to contact the couriers for inquiries about delivery – just e-mail us at sales@advertcharger.com if you are unsure how to do so. Some accessories may be sent by untracked post. We reserve the right to part-ship orders where one or more items are not listed as in stock on the website at a later time, using a shipping method appropriate to the item. For example we may send your Charger base by tracked courier service with additional cables following on a few days later.

 

CHANGE OF MIND

If you have a change of mind or need to make amendments to your order please do so as soon as possible. We are unable to alter a delivery once it has shipped from the warehouse and changes or cancellations after this may attract a restocking fee.

 

RESTOCKING FEES

If you decide to cancel or amend your order once the item has shipped, restocking fees may become applicable. Shipping fees and the cost of other services that can not be re-sold by us are non-refundable.

When we charge a restocking fee it is based on the unrecoverable costs that we have incurred because of your actions, we do not try to make money from restocking fees. These fees cover charges such as courier return and collection fees, and devaluation in the product ordered as a result of your time using the product or the time taken to return it to us, if you are unsure what the restocking fee will be in any case email sales@advertcharger.com.

 

DISCOUNT VOUCHERS

Advertcharger.com may offer various promotional discounts, vouchers, codes, or coupons, from time to time. These are not valid when used with any other offer or discount from Advertcharger.com. We reserve the right to make valid, remove, disable or cancel any offers in any form at any time, and at our sole discretion.

 

MANUFACTURERS WARRANTY

We are the manufacturer of the AdvertCharger range and all of our stock comes with a manufacturer's warranty. If a fault develops within the first 14 days please advise us so that we can exchange the unit.

If your unit develops a fault after 14 days please contact us so that we can take the appropriate service action which may include replacing the item, sending a repair agent to fix the unit or asking you to return it to us for repair at the factory.

Advertcharger.com warranty applies to the original purchaser of the goods only, it cannot be transferred and resale of the product by the purchaser automatically voids all warranty from Advertcharger.com on that item.

PRODUCT INFORMATION AND SPECIFICATIONS
Advertcharger.com works hard to ensure that information regarding our products displayed on our web site is accurate, however we are human and can make mistakes, as a result Errors and Omissions must be excepted.

TESTING

All chargers sent from our warehouse undergo a testing procedure before shipping to ensure the quality of the stock meets our strict guidelines and to reduce the incidence of DOA. This means that the unit is taken from it’s box and our technician will test various functions to ensure that all is in working order and then install your custom graphic if you have ordered one. After testing the charger is cleaned and re-boxed.

 

VAT AND IMPORT RESTRICTIONS FOR INTERNATIONAL CUSTOMERS

Retail customers from the European Union must pay the VAT inclusive price listed. Customers outside the European Union pay the VAT exclusive price. We ask customers ordering from outside the EU to consult their own country's customs legislation before ordering. Some territories may incur import duties and restrictions, and Advertcharger.com will not be held liable for import fees or refund.

Goods refused under restrictions and returned to the warehouse unopened may be eligible for refund, minus shipping fees, Customs fees, and return fees. Take note that Advertcharger.com is not able to offer guidance in this area; please contact your local Customs authority for more information.

 

LATE PAYMENT

All invoices which are not paid in full by the due date will attract a late payment fee equal to 5% of the total invoice value, and interest at a rate of 2% per month until paid in full.

WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)

In compliance with the UK Waste Electrical and Electronic Equipment Regulation 2006 Advertcharger.com is happy to take back any used item from any customer who buys a replacement item from us on an Old for New basis, to take advantage of this service simply send your used item along with a copy of the Invoice for your new item to Advertcharger.com, WEEE Takeback: Unit B, 2/F, Hung Cheong Factory Building, 3 Kwong Cheung StreetLai Chi Kok, Kowloon, Hong Kong S.A.R.


WASTE BATTERIES AND ACCUMULATORS REGULATIONS 2009

Advertcharger.com supplies less than 32kg of portable batteries per year so we are a Small Distributor under the terms of the Waste Batteries and Accumulators Regulations 2009.Advertcharger.com supplies less than 32kg of portable batteries per year so we are a Small Distributor under the terms of the Waste Batteries and Accumulators Regulations 2009.